Countless books and articles exist discussing the qualities of managers and leaders and whether the two differ, but little has been said about what happens in the thousands of daily interactions and decisions that allow leaders to get the best out of their people.
Start with this premise: We do not see things as they are; we see things as we are. Being an effective leader requires an awareness of how others see us, not necessarily of how we see ourselves. This does not mean that you need to feel that the view of others is correct, nor do you need to change your mind or theirs. It does mean that we need to understand how we are perceived so we can start the cycle of communication.
How they see you is how you are seen. The following areas are a starting place for feedback and coaching; read this series for more!
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